BankTechAsia 2020 - Technology Risk Management
Conference Agenda

BankTech Asia 2020 – Technology Risk Management Series is here causing a ruckus in the banking industry! Back for the 12th year, the conference is bringing together even more experts in risk to give the delegates a conference that they would not forget! Banks are now facing greater and more prominent threats from changes that are happening at light speed to the technological systems applicable to the banks. The risk department of banks are already increasing their investments into technology risk management, the practice of prioritising, quantifying and managing cyber threats and systems outages remains incredibly important to ensure their data and systems remain secure. Don’t miss out on the excitement to come at 12th BankTech Asia 2020 – Technology Risk Management Series.

08:00 - 09:00
Registration of BankTech Asia 2020 - Technology Risk Management Series


Mr. Selva Nagappan, Managing Director, BankTech Asia 2020

From nation-state directed strikes to targeted spear-phishing attacks, the digital dangers poised to assail financial information technology infrastructure for the year 2019. An estimation of 139 million consumers worldwide had the cryptocurrency influence over them to the point international banks have signed on to collaborate with a prominent cryptocurrency-centered payment provider. However, with every upside there definitely is a downfall around the corner, introducing crypto-jacking malware and ransomware. Hear from the expert on:-   

  • Possible ways banks and financial institutions could maneuver in the cracks to diminish the impact of the intruders?
  • The majority of hackers rely on social engineering tactics to have a lower risk of being caught. With everything going towards the technology era, how are banks planning to manage these breaches before the damage is done?

As of December 2019, Bank Negara Malaysia (BNM) released the Electronic Know-Your-Customer (e-KYC) draft that sets out the standards and requirements of financial institutions in implementing e-KYC. However, as of February 2020, six banks in Thailand have been authorized by the central bank to perform e-KYC processes allowing them to undertake the measures of utilizing biometric technology for verification of customers, fraud detection technology ensuring government-issued IDs are genuine, and liveness detection technology detecting impersonation attempts. With e-KYC, less human intervention and accurate identification and verification is done, however, are banks leveraging advanced technology to obtain relevant data points to determine the accuracy of e-KYC solutions? In this session, hear from the expert on

  • Thailand banks plan in deploying the right technology for the launch of e-KYC
  • How are they to curb potential threats that may occur from the hacking into e-KYC systems?

Bank Negara Malaysia (BNM) issued the Risk Management in Technology (RMiT) policy which came into effect on 1 January 2020. With the policy, banks in Malaysia are expected to establish a comprehensive Technology Risk Management Framework (TRMF). In this panel, hear from the panelists on the effectiveness of the implementation of TRMF and what are the future plans of incumbents in mitigating risk based on the framework provided.

10:35 - 11:05
Morning Refreshments & Tour of Exhibition Hall

Financial sectors are fated to make the first step to mitigate ‘tsunami’ impacts in supporting the recovery planning of a country. Since late February 2020, the World Bank Group has been keeping a close eye and analyzing financial sector policy measures globally. With indebtedness at record levels, the tight interlinkages between sovereign, financial, and corporate sectors may give rise to adverse feedback loops, especially in countries with weaker crisis management and corporate insolvency frameworks. Hear from the experts on:

  • The works of the recovery plan with consideration of the current situations in regards to the outbreak of the pandemic.
  • Strategies banks are required to take in opting for recovery options such as security and digital usages for consumers.

The world pandemic hasn’t made it easier leading to recessions and simultaneously a spike in instances of money laundering. In 2019, Bank Negara Malaysia (BNM) received 113,353 reports on suspicious transaction reports (STR), an increase of 30% from the 2018 analysis. Financial institutions are still depending heavily on manual efforts to monitor anti-money laundering compliancy due to the fact systems are still on the fence of being hacked by unwanted guests’. Hear from the experts on:-

  • The solidity in implementing a limit on physical cash transactions to increase or decrease the possibility of laundering.
  • The system can easily be duped by criminals wanting to launder black money. Is there a possibility for trigger point traps to be incorporated in intercepting the attempt of money laundering?



Terence Gue, Head, Group Intelligence & Investigative Analytics, OCBC Bank, Singapore

Everyone is in search of making a quick buck. Say hello to counter terrorist financing who needs no introduction. In 2015, the National Risk Assessment (NRA) Malaysia indicated that terrorists have indeed used cash couriers in Malaysia not excluding cross border operations. Several reports worldwide have cautioned that terrorists and criminals have taken advantage of the economic downturn to put in motion to new-cash enticement and high-liquidity lines of business, especially in developing countries. With central banks worldwide working vigorously in the prevention, lawbreakers will search for alternatives once law enforcement puts roadblocks in their way. Hear from the expert on:

  • The potential counter-terrorist financing trends affecting the Asia Pacific market in light of the enforcement regulatory requirements.
  • With digitalization, there is a small possibility of detection when black financing occurs. However, how would technology cooperate in uncovering those illegal activities occurring manually across the borders?


Terence Gue, Head, Group Intelligence & Investigative Analytics, OCBC Bank, Singapore

1250 - 1400
Networking Luncheon & Tour to Exhibition Hall

The spread of COVID – 19 has caused an additional increase in risk for banks. India, one of the world’s compliance outsourcing capitals faced challenges as their employees work from home during the lockdown such as a rise in frauds and phishing activities. Similar to Hong Kong, fraudulent banking websites were created and to take advantage of consumers to withdraw and make money. In this session, hear from the panelists on strategies that banks who outsource their activities must make sure to be prepared with a back-up plan if such ‘crisis’ happens again and work together with the country’s central bank to stricken the existing guidelines when it comes to working away from the bank.

Even though the world is turning to technology in almost every industry, there are still questions creeping around concerning personal data online. Application for a digital banking license has been flooding the central bank in recent times. With plans to issue up to five digital banking licenses real soon, Bank Negara has set eyes on narrowing it for the SME, micro-SME and B40 segments. Would this make them an easy target in getting their data breached due to the mortgages and loans taken? In this session, hear from the panelists on:-

  • The security of individuals in dealing with humanoids for verification details.
  • Will the tightness in the digital license holders’ firewall be enough to protect anonymous or untraceable data breaches?
  • Risk precautions by the future digital bankers to safeguard personal data.

Malaysians were introduced to the DuitNow option to safely transfer money without bank credentials. While the majority has taken this as another step towards the banking evolution, there are the possibilities of money diversions amidst the technology space. In this session, hear from the expert on:-

  • With phone numbers changed frequently and possible errors in digit entries, is DuitNow an excellent option to be used for instant transfers?
  • Personal data flooding from overlapping information across the instant credit clearing system platform.
1600 - 1630
Evening Refreshments & Tour to Exhibition Hall

Taking a spin in the technology money world seems like a walk in the park without worrying to have physical cash on hand. Research finds 58% of central banks prefer token-based digital currencies. In this session, hear from the expert on:- 

  • How do you encrypt a database without the possibility of a personal data breach?
  • How effective is a monetary policy with the possibility of open channels distributing helicopter money or granting loans to private sectors?
  • The legitness of token-based CBDC with no way of tracing offline payments.

Digital payments becoming a mainstream hot topic around the world have gotten about 80% of the central banks worldwide researching ways to maneuver digital currencies into their country. While China has been working on the digital version of their currencies since 2014, the pandemic seems to have pushed them to start Central Bank Digital Currency (CBDC)’s pilot testing in 4 districts. On one hand, everything is about to be up and running for China, on another, there are some concerns pertaining to these ‘unreal’ money especially when it comes to crime. In this session, hear from the experts on:-

  • Will the government be able to track illicit activities via digital currencies? 
  • Monitoring the country’s currency flow and the chances of currency cloning from across the sea.
End of BankTech Asia 2020 - Technology Risk Management


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