Kuala Lumpur Series 2025 - BankTech Asia 2025

BankTech Asia 2025: Kuala Lumpur Series

The BankTech Asia 2025 conference emerged as a groundbreaking platform that transcended traditional banking paradigms, delving into the expansive landscape of financial technology and its impact beyond conventional business boundaries. With a visionary approach, the conference aimed to redefine the future of banking by exploring innovative technologies, disruptive trends, and strategic collaborations reshaping the financial industry.

The conference sessions navigated beyond traditional banking spheres, embracing diverse themes such as FinTech innovations, cybersecurity imperatives, AI-driven transformations, and the fusion of technology with customer-centric approaches. Moreover, the discourse expanded into the realms of sustainability, regulatory compliance, and the ethical dimensions of FinTech evolution.

8:30 am – 9:30 am

Registration for 15^th Annual Conference and Exhibition BankTech Asia 2025: Kuala Lumpur Series

9:30 am – 10:15 am

Panel Discussion: Beyond the Black Box – Can Finance Trust the Minds We’ve Built?

Assessing AI’s impact on lending decisions and discover strategies for ensuring fairness, reducing bias, and upholding ethical standards.
Leveraging Explainable AI (XAI) to clarify credit and risk assessments, boost customer confidence, and build financial trust through algorithmic transparency.

10:15 am – 10:30 am

Opening Remarks by Selva Nagappan, Organizing Chairman, 15th Annual Conference and Exhibition
BankTech Asia 2025: Kuala Lumpur Series and Managing Director, Knowledge Group of Companies

10:30 am – 11:00 am

Keynote Address: Next-Gen Banking – Redefining Credit, Fraud Detection, and Customer Engagement for Tomorrow’s World

Explore how AI and real-time data are transforming credit scoring models and fraud detection systems for greater precision and responsiveness.
Uncover strategies to elevate customer engagement through hyper-personalized, omni-channel experiences in driving loyalty, retention, and lifetime customer value.

11:00 am – 11:30 am

Morning Refreshment and Exhibition Walkabout

11:30 am – 12:15 pm

Panel Discussion: The Fintech Forge – Startups Ignite, Giants Dominate, AI Decides

Examine how agile fintech startups drive rapid innovation, while AI-powered banking giants scale solutions to shape the future of finance.
Explore the strategic collaborations between startups and financial institutions to combine speed with scale to unlock innovation and accelerate market growth.

12:15 pm – 12:45 pm

Ghost Protocol: Machine Minds vs. the Shadows of Cybercrime

Discover how Reactive and Adaptive AI systems enhance banking infrastructure, countering cyber threats with real-time precision to build a more resilient and secure banking infrastructure.
Learn how Machine Learning and AI-driven threat detection systems lead the fight against cybercrime to proactively mitigate and manage cyber risks effectively.

12:45 pm – 2:00 pm

Networking Luncheon and Exhibition Walkabout

2:00 pm – 2:45 pm

Panel Discussion: The Digital Compass – How Intelligent Systems Are Leading the Green Revolution in Sustainable Banking

Examining the intelligent systems that are fundamentally changing sustainable banking by enabling the identification and promotion of green financial products and investments.
Discuss on how data analytics and AI are providing banks with the tools to measure, reduce, and transparently report their environmental impact, driving the green revolution in sustainable banking.

2:45 pm – 3:30pm

Panel Discussion: When the Code Knows You – Inside the Silent Forecaster That Sees What’s Coming

Exploring how banks can utilize past behavioural data to anticipate customer needs, tailor experiences, and drive engagement with real-time predictive insights for a seamless experience.
Delving into AI’s ability to go beyond conventional drop-off rates and lead scoring by predicting deeper motivations and sentiment-driven actions that shape long-term customer relationships.

3:30 pm – 4:00 pm

Money with a Mind of Its Own: The Emotional Evolution of Banking

Explore the transformation of customer interactions through Emotion AI and Affective Computing, adding empathy and personalization to banking services for stronger client relationships.
Examine the use of emotion recognition and natural language processing to tailor financial solutions that align with both emotional and financial goals, resulting in more effective and personalized financial planning.

4:00 pm – 4:45 pm

Panel Discussion: Fortifying the Digital Fortress – Zero Trust Security in the New Age of Banking

Addressing challenges and strategies for integrating Zero Trust within complex banking infrastructures to create actionable security roadmaps.
Exploring how Zero Trust principles strengthen data protection and counter emerging threats in digital banking, shaping best practices for safeguarding financial information.

4:45 pm – 5:00 pm

Evening Refreshment and End of Day One BankTech Asia 2025: Kuala Lumpur Series

8.30 am - 9.30 am

Registration for 15^th Annual Conference and Exhibition BankTech Asia 2025: Kuala Lumpur Series

9.30 am - 10.15 am

Panel Discussion: Unleashing the Power of GenAI – Transforming Finance with Creative Minds Beyond the Code

Discover how Generative AI drives hyper-personalization, smarter forecasting, and real-time decisions to deliver intuitive customer experiences and innovative financial products.
Learn how financial institutions can harness Generative AI to innovate faster by designing smarter products, anticipating customer behaviours, and staying ahead of market shifts with greater agility.

10.15 am - 10.45 am

Presentation: The Rise of the Financial Gods – From Narrow AI to Machines That Feel and Think

Explore the evolution of AI in finance, from Narrow AI to AGI and Super AI, and discover how machines are learning and thinking beyond human limits.
Examine a future where machines learn, address, and improve customer experiences with empathetic and insightful decisions by revolutionizing the financial services industry.

10.45 am - 11.15 am

Morning Refreshment and Exhibition Walkabout

11:15 pm – 11:45 pm

Presentation: The Brain of the Bank – How Learning Systems Are Creating Smarter Financial Institutions

Explore how real-time, data-driven insights are making banks smarter and more efficient, enhancing their decision-making processes.
Learn how Machine Learning and Knowledge-Based AI can interpret complex financial data like human analysts, enhancing accuracy and operational efficiency.

11:45 pm – 12:30 pm

Panel Discussion: Hacking the Hackers – Mind AI Powering Banking Security

Revealing how banks are using AI to detect and prevent cyber threats, combining technologies like blockchain, biometrics, and encryption for a more robust ecosystem.
Uncover about the future potential of Theory of Mind AI, which could help banks better understand attacker and user behaviour, enabling more proactive and customer-friendly cybersecurity strategies.

12:30 pm – 1:45 pm

Networking Luncheon and Exhibition Walkabout

1:45 pm – 2:15 pm

Presentation: Wealth Management in the Age of AI – Can Human Intuition Keep Up?

Identify how combining human emotional intelligence with AI’s accurate data analysis is changing how banks build client relationships and trust.
Explore whether human intuition can keep pace with AI’s fast progress, as experts discuss the role of emotional intelligence, ethics, and technology in shaping the future of financial advice.

2:15 pm – 3:00 pm

Panel Discussion: Shari’ah-Powered Digital Finance: Revolutionizing Governance and Growth

Explore the transformation of Shari’ah-compliant financial models through AI and blockchain, driving inclusive economic ecosystems and transparent operations for diverse communities.
Evaluate robust governance frameworks and advanced digital infrastructures, like secure cloud systems and smart contracts, to ensure compliance, foster trust, and scale Shari’ah-based financial services.

3:00 pm – 3:45 pm

Panel Discussion: Narrow Intelligence, Monumental Change – How Specialized Systems Are Building Tomorrow’s Financial Powerhouses

Learn how Narrow AI is changing banks by powering specialized systems that make operations more efficient and improve customer experiences.
Identify the importance to have strong rules and oversight for AI ethics, compliance, and ongoing management to ensure these technologies are used responsibly.

3:45 pm – 4:15 pm

Lightning Chats: CTRL+ALT+FINANCE – Rebooting the System in the Age of Thinking Machines

Dive into how AI is redefining the core of finance, as it moves from automating advice to reshaping risk, blurring the lines between code and cognition.
Unpacking the high-stakes challenge of building intelligent financial systems that drive innovation responsibly while avoiding the next digital-era crisis.

4:15 pm – 5:45 pm