BankTech Asia 2025: Kuala Lumpur Series

The BankTech Asia 2025 conference emerged as a groundbreaking platform that transcended traditional banking paradigms, delving into the expansive landscape of financial technology and its impact beyond conventional business boundaries. With a visionary approach, the conference aimed to redefine the future of banking by exploring innovative technologies, disruptive trends, and strategic collaborations reshaping the financial industry.

The conference sessions navigated beyond traditional banking spheres, embracing diverse themes such as FinTech innovations, cybersecurity imperatives, AI-driven transformations, and the fusion of technology with customer-centric approaches. Moreover, the discourse expanded into the realms of sustainability, regulatory compliance, and the ethical dimensions of FinTech evolution.

8:30 am – 9:30 am

Registration for 15th Annual Conference and Exhibition BankTech Asia 2025: Kuala Lumpur Series

9:30 am – 10:15 am

Panel Discussion: Beyond the Black Box: Can Finance Trust the Minds We’ve Built?

  • Explore the moral compass of machines and fairness in AI-driven lending decisions.
  • AI systems like credit scoring models and machine learning algorithms (e.g., decision trees, neural networks) are increasingly used in lending. However, can these systems ensure fairness, or do they perpetuate biases and ethical concerns in financial decisions?
  • Can transparency in algorithms build customer trust? Algorithms such as explainable AI (XAI) models, used for credit approvals or risk assessments, could foster trust if they are transparent. However, the complexity of these systems raises the question of whether full transparency can be both feasible and effective in building customer confidence.
10:15 am – 10:30 am

Keynote Address: The Future of Banking: AI’s Revolution in the Financial Landscape

  • Explore the transformative potential of AI within the banking sector, current applications, and future implications.
  • Learn how AI technologies are reshaping traditional banking models, streamlining operations, and elevating customer experiences.

Selva Nagappan

Organising Chairperson, BankTech Asia 2025 - Kuala Lumpur Series

10:30 am – 11:00 am

Keynote Address: Next-Gen Banking: Redefining Credit, Fraud Detection, and Customer Engagement for Tomorrow’s World

  • Narrow and Limited Memory AI is transforming real-time financial services by enabling machines to process and respond to data swiftly, enhancing banking efficiency.
  • AI technologies are driving intelligent decision-making in credit scoring, fraud detection, and customer engagement, leading to more personalized and secure financial experiences.
11:00 am – 11:30 am

Morning Refreshment and Exhibition Walkabout

11:30 am – 12:15 pm

Panel Discussion: The Fintech Forge: Startups Ignite, Giants Dominate, AI Decides

  • Who innovates better – nimble fintechs or AI-powered banking titans? Fintech startups drive fast, disruptive innovation, while banking giants use AI to scale solutions globally. Which force leads the charge in fintech evolution?
  • Explore collaborations that merge startup agility with corporate scale. Partnerships between nimble fintechs and large institutions combine speed with stability. Together, they unlock new possibilities and expand reach in the market.
12:15 pm – 12:45 pm

Presentation: The Brain of the Bank: How Learning Systems Are Creating Smarter Financial Institutions

  • AI-powered decision engines are transforming banks into smarter, more efficient institutions with data-driven insights and real-time decision-making.
  • Expert systems, leveraging Machine Learning and Knowledge-Based AI, can now synthesize complex financial knowledge like human analysts, improving accuracy and efficiency.
12:45 pm – 2:00 pm

Networking Luncheon and Exhibition Walkabout

2:00 pm – 2:30 pm

Presentation: Ghost Protocol: Machine Minds vs. the Shadows of Cybercrime

  • Reactive AI and Adaptive AI systems are fortifying banking infrastructure, responding to cyber threats in real-time with precision and speed.
  • The new frontier of cybersecurity is powered by Machine Learning and AI-driven threat detection systems, leading the charge in detecting and neutralizing cybercrime shadows.
2:30 pm – 3:15 pm

Panel Discussion: When the Code Knows You: Inside the Silent Forecaster That Sees What’s Coming

  • How Limited Memory AI is transforming predictive analytics in customer behavior. Limited Memory AI, which learns from past data trends, is reshaping how companies forecast customer actions. From personalized offers to proactive service, it’s driving smarter, real-time decisions.
  • What’s next after customer drop-off prediction and lead scoring? Beyond drop-off and leads, AI is moving into deeper intent detection, lifetime value forecasting, and emotion-driven insights. The next frontier lies in predicting not just actions—but motivations.
3:15 pm – 4:00 pm

Presentation: Money with a Mind of Its Own: The Emotional Evolution of Banking

  • Emotionally intelligent banking agents, powered by Emotion AI and Affective Computing, are reshaping how banks connect with customers on a human level.
  • Using emotion recognition systems and Natural Language Processing (NLP), banks can offer hyper-personalized financial planning that aligns with both emotional and financial needs.
4:00 pm – 4:30 pm

Fireside Chat: Fortifying the Digital Fortress: Zero Trust Security in the New Age of Banking

  • Zero Trust security models ensure that trust is never assumed, requiring continuous verification at every access point. AI-powered tools like Machine Learning and Behavior Analytics identify and authenticate users in real-time, preventing unauthorized access.
  • AI systems such as Threat Detection and Predictive Analytics continuously assess and adapt to emerging threats, fortifying bank infrastructures. With automated risk assessment tools, financial institutions can proactively identify and neutralize potential breaches, ensuring secure financial transactions.
4:30 pm – 5:00 pm

Evening Refreshment and End of Day One BankTech Asia 2025: Kuala Lumpur Series

8.30 am - 9.30 am

Registration of BankTech Asia 2025: Kuala Lumpur Series

9.30 am - 10.15 am

Panel Discussion: Unleashing the Power of GenAI: Transforming Finance with Creative Minds Beyond the Code

  • The dawn of Generative AI in banking explores how this technology is poised to revolutionize finance by creating personalized financial solutions and transforming predictive analytics into creative, dynamic systems.
  • Generative AI enables banks to design entirely new products, forecast customer needs with unprecedented precision, and adapt to financial trends in real-time, driving innovation across the industry.
10.15 am - 10.45 am

Keynote Presentation: The Rise of the Financial Gods: From Narrow AI to Machines That Feel and Think

  • From today’s Narrow AI tools to the rise of AGI (Artificial General Intelligence) and Super AI, the future of finance is being reshaped by machines that can think and learn beyond human capabilities.
  • Imagine a world where machines not only grasp finance better than humans but also use emotional intelligence to make empathetic and insightful decisions.
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10.45 am - 11.15 am

Morning Refreshment and Exhibition Walkabout

11:15 pm – 11:45 pm

Presentation: The Digital Compass: How Intelligent Systems Are Leading the Green Revolution in Sustainable Banking

  • AI tools like Machine Learning, Natural Language Processing (NLP), and AI-driven ESG scoring systems are helping banks analyze data and make informed decisions to support sustainable and responsible banking practices.
  • Through Robotic Process Automation (RPA) and Computer Vision, banks streamline ESG compliance and monitor environmental impacts, advancing their sustainability and governance efforts.
11:45 pm – 12:30 pm

Panel Discussion: Hacking the Hackers: Mind AI Powering Banking Security

  • Banks are increasingly exploring next-gen technologies such as AI-driven threat detection, blockchain, biometric authentication, and advanced encryption techniques to counter evolving cyber threats. While Theory of Mind AI (ToM AI) is still in its conceptual and experimental phase, it presents promising potential for future applications in anticipating attacker intent and understanding user behavior on a deeper, cognitive level.
  • The panel will discuss how behavioral analytics and early-stage emotional pattern recognition could evolve into ToM AI capabilities—paving the way for proactive, psychologically aware cybersecurity strategies that maintain a critical balance between innovation and customer trust in a high-threat environment.
12:30 pm – 1:45 pm

Networking Luncheon and Exhibition Walkabout

1:45 pm – 2:30 pm

Panel Discussion: Wealth Management in the Age of AI: Can Human Intuition Keep Up?

  • Human financial advisors bring emotional intelligence and personalized insight, while hybrid advisory models blend this with AI’s data-driven precision to enhance decision-making. This fusion is reshaping client relationships and redefining trust in financial guidance.
  • Can human intuition truly keep pace with AI’s rapid evolution in wealth management? The panel will explore how emotional intelligence, ethics, and technology converge to shape the future of financial advising.
2:30 pm – 3:00 pm

Presentation: Digital Banking Gurus: The Quiet Revolution of AI Assistants in Banking

  • Virtual assistants are personalizing digital banking experiences by understanding customer preferences and providing customized support.
  • NLP (Natural Language Processing) and Limited Memory AI are setting new customer service standards by improving communication and enabling real-time, intelligent responses.
3:00 pm – 3:45 pm

Panel Discussion: Narrow Intelligence, Monumental Change: How Specialized Systems Are Building Tomorrow’s Financial Powerhouses

  • Narrow AI has transformed banking through specialized systems, enhancing operations and delivering superior customer experiences across the industry.
  • To scale and govern these tools responsibly, banks must implement effective frameworks for AI ethics, compliance, and ongoing management.
3:45 pm – 4:15 pm

Lightning Chats: CTRL+ALT+FINANCE: Rebooting the System in the Age of Thinking Machines

  • What happens when banks no longer need bankers, and AI takes the driver’s seat in finance? As algorithms replace advisors, are we risking efficiency at the cost of human wisdom?
  • Could AI spark a financial Renaissance—or unintentionally light the fuse for the next crisis? As we code the future of money, are we ready for the responsibility that comes with it?
4:15 pm – 5:45 pm

Evening Refreshment and End of BankTech Asia 2025: Kuala Lumpur Series

Some of Our Past Speakers

Dr. P. Nandalal Weerasinghe

Governor, Central Bank of Sri Lanka

Dr. Kenneth De Zilwa

Chairman, LankaPay

Chami Senewiratne

Head, Digital Banking, Seylan Bank PLC

Rajkumar Kanagasingam

President, Fintech Association of Sri Lanka (FASL)

Sumudu Gunawardena

Chief Information Officer, Commercial Bank of Ceylon

Randil Boteju

Chief Digital Officer, Nations Trust Bank PLC

Aries Setiadi

Executive Director, Asosiasi Fintech Indonesia (AFTECH), Indonesia

Shadab Taiyabi

President, Singapore FinTech Association (SFA), Singapore

Suresh Emmanuel

Chief Information Security Officer, Hatton National Bank PLC

Damitha Silva

Head of Product Life Cycle Management, National Development Bank PLC

Dushyantha Dassanayake

Assistant General Manager Information Technology Systems, Sampath Bank

Manisha Wimalasuriya

Additional Director, Payments and Settlements Department Central Bank of Sri Lanka

Manual Ekanayake

Assistant Vice President, Head of Payments and Cash Management, DFCC Bank

Mathew Joseph

Director, Head of CIMB AI Labs, CIMB, India

Nizath Mustapha

Head of Digital Development and Automation, Amana Bank

Roger Norton

Executive Director - Country Head of Transaction Banking, Standard Chartered Bank

Sandun Hapugoda

Country Manager - Sri Lanka and Maldives, Mastercard

Sithambaram Sri Ganendra

Senior Vice President Operations and Chief Information Security Officer, Union Bank of Colombo

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