BankTech Asia 2025: Kuala Lumpur Series

The BankTech Asia 2025 conference emerged as a groundbreaking platform that transcended traditional banking paradigms, delving into the expansive landscape of financial technology and its impact beyond conventional business boundaries. With a visionary approach, the conference aimed to redefine the future of banking by exploring innovative technologies, disruptive trends, and strategic collaborations reshaping the financial industry.

The conference sessions navigated beyond traditional banking spheres, embracing diverse themes such as FinTech innovations, cybersecurity imperatives, AI-driven transformations, and the fusion of technology with customer-centric approaches. Moreover, the discourse expanded into the realms of sustainability, regulatory compliance, and the ethical dimensions of FinTech evolution.

8:30 am – 9:30 am

Registration for 15th Annual Conference and Exhibition BankTech Asia 2025: Kuala Lumpur Series

9:30 am – 10:15 am

Panel Discussion: Beyond the Black Box – Can Finance Trust the Minds We’ve Built?

  • Assessing AI’s impact on lending decisions and discover strategies for ensuring fairness, reducing bias, and upholding ethical standards.
  • Leveraging Explainable AI (XAI) to clarify credit and risk assessments, boost customer confidence, and build financial trust through algorithmic transparency.

Speaker:

Bobby Varanasi

Chief Executive Officer, Regenerative Futures, Malaysia

Speakers:

Ranjini Suppiah

Group Head of Legal, Risk & Compliance, Boost Bank, Malaysia

Lakshitha Jayaweera

Vice President – Information Technology and Infrastructure, Citi, Sri Lanka

Dr. Guru Subramanian Anand

Former Executive Director, Mizuho Bank, Singapore

10:15 am – 10:30 am

Opening Remarks by Selva Nagappan, Organizing Chairman, 15th Annual Conference and Exhibition
BankTech Asia 2025: Kuala Lumpur Series and Managing Director, Knowledge Group of Companies

10:30 am – 11:00 am

Keynote Address: Harnessing AI and Generative AI for Financial Inclusion – Balancing Innovation, Trust, and Regulation

  • Explore how these technologies can expand access to customized financial services for underserved communities, supporting national digital economy objectives.
  • Emphasize regulatory initiatives to ensure trust and transparency in AI-powered banking, creating a secure and competitive financial ecosystem.
11:00 am – 11:30 am

Morning Refreshment and Exhibition Walkabout

11:30 am – 12:00 pm

Ghost Protocol: Machine Minds vs. the Shadows of Cybercrime

  • Discover how Reactive and Adaptive AI systems enhance banking infrastructure, countering cyber threats with real-time precision to build a more resilient and secure banking infrastructure.
  • Learn how Machine Learning and AI-driven threat detection systems lead the fight against cybercrime to proactively mitigate and manage cyber risks effectively.
12:00 pm – 12:30 pm

ManageEngine at BankTech Asia

12:30 pm – 1:45 pm

Networking Luncheon and Exhibition Walkabout

1:45 pm – 2:15 pm

From Digital to Human – How AI is Shaping the Future of Customer Experience in Banking

  • Explore how banks are already using AI, data, and personalization to deepen customer engagement and strengthen trust in digital channels.
  • Look ahead to the possibilities of Emotion AI and affective computing—the next frontier in banking, where technology won’t just process transactions but also understand customer emotions to create more human-centered financial experiences.

Speaker:

Cyrene Kong

Chief Digital Officer, RHB Bank, Malaysia

2:15pm – 2:45pm

Adaptive Cyber Defense: Real-World Strategies for a Hyperconnected World

  • Explore how integrated detection and response frameworks—powered by modern XDR and MDR solutions—enable rapid threat detection and response across complex, hyperconnected environments.
  • Learn how automation, machine learning, and real-world strategies can help build resilient, adaptive defenses to counter evolving cyber threats.

Speaker:

Caddy Tan

Vice President of Sales, APAC, LMNTRIX, Singapore

2:45 pm – 3:30 pm

Panel Discussion: Narrow Intelligence, Monumental Change: How Specialized Systems Are Building Tomorrow’s Financial Powerhouses

  • Learn how Narrow AI is changing banks by powering specialized systems that make operations more efficient and improve customer experiences.
  • Identify the importance to have strong rules and oversight for AI ethics, compliance, and ongoing management to ensure these technologies are used responsibly.

Moderator:

Michael Heaney

Partner, Ernst & Young Consulting Sdn Bhd, Malaysia

Speaker:

Melvin Ooi,

Chief Executive Officer, Ryt Bank, Malaysia

Dr. Guru Subramanian Anand

Former Executive Director, Mizuho Bank, Singapore

3:30 pm – 4:00 pm

Cracking the Code of AI Scams and Deepfake Bank Heists

  • Explore real-world case studies of AI-driven banking scams and digital impersonation tactics used in high-trust fraud.
  • Discover how advanced analytics, AI tools, and cross-agency collaboration are used to detect, disrupt, and dismantle cybercriminal networks.

Speaker:

ACP Tay Kim Chuan

Head of Commercial Crime Department, Royal Malaysian Police

4:00 pm – 5:15 pm

Evening Refreshment and End of Day One BankTech Asia 2025: Kuala Lumpur Series

8.30 am - 9.30 am

Registration for 15th Annual Conference and Exhibition BankTech Asia 2025: Kuala Lumpur Series

9.30 am - 10.15 am

Panel Discussion: Unleashing the Power of GenAI – Transforming Finance with Creative Minds Beyond the Code

  • Discover how Generative AI drives hyper-personalization, smarter forecasting, and real-time decisions to deliver intuitive customer experiences and innovative financial products.
  • Learn how financial institutions can harness Generative AI to innovate faster by designing smarter products, anticipating customer behaviours, and staying ahead of market shifts with greater agility.

Speaker:

Bobby Varanasi

Chief Executive Officer, Regenerative Futures, Malaysia

Speakers:

Dr. Martin Leo

Former APAC Head of Technology Risk, Citi & State Street Bank, Singapore

Gaitri Sharma

Chief Risk Officer, Group Global Banking, Maybank, Malaysia

10.15 am - 10.45 am

The Brain of the Bank: How Learning Systems Are Creating Smarter Financial Institutions

  • Explore how real-time, data-driven insights are making banks smarter and more efficient, enhancing their decision-making processes.
  • Learn how Machine Learning and Knowledge-Based AI can interpret complex financial data like human analysts, enhancing accuracy and operational efficiency.

Speaker:

Lakshitha Jayaweera

Vice President – Information Technology Business Lead Analyst, Citibank, Sri Lanka

10.45 am - 11.15 am

Morning Refreshment and Exhibition Walkabout

11:15 pm – 11:45 pm

Bridging Borders and Becoming Future Fit: Innovation in Liquidity Management

  • Digital tools enhance real-time visibility and forecasting, helping treasurers optimize global liquidity and funding decisions.
  • Emerging technologies empower users with greater financial control, fueling innovation and competition in the financial ecosystem.
11:45 pm – 12:30 pm

Panel Discussion: Hacking the Hackers – Mind AI Powering Banking Security

  • Revealing how banks are using AI to detect and prevent cyber threats, combining technologies like blockchain, biometrics, and encryption for a more robust ecosystem.
  • Uncover about the future potential of Theory of Mind AI, which could help banks better understand attacker and user behaviour, enabling more proactive and customer-friendly cybersecurity strategies.

Speaker:

Tanvinder Singh

Director, Cyber Security and Privacy, PwC South East Asia Consulting, Malaysia

Speaker:

Ruban Bala

Digital Trust & Cyber Risk, Advocate - Banking, Malaysia

Dr. Martin Leo

Former APAC Head of Technology Risk, Citi & State Street Bank, Singapore

12:30 pm – 1:45 pm

Networking Luncheon and Exhibition Walkabout

1:45 pm – 2:15 pm

When the Code Knows You: Inside the Silent Forecaster That Sees What’s Coming

  • Exploring how banks can utilize past behavioural data to anticipate customer needs, tailor experiences, and drive engagement with real-time predictive insights for a seamless experience.
  • Delving into AI’s ability to go beyond conventional drop-off rates and lead scoring by predicting deeper motivations and sentiment-driven actions that shape long-term customer relationships.
2:15 pm – 3:00 pm

Panel Discussion: Shari’ah-Powered Digital Finance: Revolutionizing Governance and Growth

  • Explore the transformation of Shari’ah-compliant financial models through AI and blockchain, driving inclusive economic ecosystems and transparent operations for diverse communities.
  • Evaluate robust governance frameworks and advanced digital infrastructures, like secure cloud systems and smart contracts, to ensure compliance, foster trust, and scale Shari’ah-based financial services.

Speaker:

Aries Setiadi

Researcher, Center for Indonesian Policy Studies, Indonesia

Mohammad Ridzuan Abdul Aziz

Independent Director, Corporate Technology Strategist, AEON Bank, Malaysia

Mohd Feqah Mohd Ngadil

Head of Compliance, Hong Leong Islamic Bank Berhad, Malaysia

3:00 pm – 3:30 pm

In Conversation: The Digital Compass: How Data Analytics Are Leading the Green Revolution in Sustainable Banking

  • Examining the intelligent systems that are fundamentally changing sustainable banking by enabling the identification and promotion of green financial products and investments.
  • Discuss on how data analytics and AI are providing banks with the tools to measure, reduce, and transparently report their environmental impact, driving the green revolution in sustainable banking.

Moderator:

Arina Kok

Asia-Pacific Climate Change Advisory Leader; Asean Climate Change and Sustainability Services Co-Leader; Malaysia Climate Change and Sustainability Services (CCaSS) Leader; and Partner, Ernst & Young Consulting Sdn Bhd, Malaysia

Speaker:

Roy Heong

Chief Sustainability Officer, Alliance Bank, Malaysia

3:30 pm – 4:15 pm

Lightning Chats: CTRL+ALT+FINANCE – Rebooting the System in the Age of Thinking Machines

  • Dive into how AI is redefining the core of finance, as it moves from automating advice to reshaping risk, blurring the lines between code and cognition.
  • Unpacking the high-stakes challenge of building intelligent financial systems that drive innovation responsibly while avoiding the next digital-era crisis.

Moderator:

Aries Setiadi

Researcher, Center for Indonesian Policy Studies, Indonesia

4:15pm – 5:00 pm

Evening Refreshment and End of BankTech Asia 2025: Kuala Lumpur Series

Our speakers

Arina Kok

Malaysia Climate Change and Sustainability Services (CCaSS) Leader, Ernst & Young Consulting

Mohammad Ridzuan Abdul Aziz

Non-Executive Director, AEON Bank Malaysia Berhad

Melvin Ooi

Chief Executive Officer, Ryt Bank

Ruban Bala

Digital Trust & Cyber Risk, Advocate - Banking

Michael Heaney

Partner, Technology Consulting, Ernst & Young Consulting Sdn Bhd

Cyrene Kong

Chief Digital Officer, RHB Banking Group, Malaysia

Gaitri Sharma

Chief Risk Of ficer - Group Global Banking, Maybank

Ranjini Suppiah

Group Head, Legal, Risk & Compliance, Boost Holdings Sdn Bhd

Roy Heong

Chief Sustainability Officer, Alliance Bank Malaysia Berhad

Aries Setiadi

Former Executive Director, Asosiasi Fintech Indonesia And Senior Associate Researcher, Center for Indonesian Policy Studies

Dr. Guru S. Anand

Former Executive Director, Mizuho Bank, Singapore

Dr. Martin Leo

Former APAC Head of Technology Risk, Citi & State Street Bank

Lakshitha Jayaweera

Vice President – IT Business Lead Analyst, Citibank

Mohd Feqah Mohd Ngadil

Head of Compliance, Hong Leong Islamic Bank Berhad

Bobby Varanasi

Chief Executive Officer, Regenerative Futures

Tanvinder Singh

Director, Cyber Security and Privacy, PwC South East Asia Consulting

Caddy Tan

Vice President of Sales, APAC, LMNTRIX, Singapore

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