Stream 1: Payments & Transactions

Digital Payment Disruption

• What if Google, Apple, Facebook & Amazon (GAFA) makes further dives into banking space?
• Third party mobile online payment platform.
• How future payments will be affected?

Stream 2: Retail Banking Technologies

OCBC NISP Case Study: We Do Not Go Online, We LIVE Online

• Designing future-ready strategies to engage digital savvy customers and the global transformation required by banks to meet their needs.
• Living in a connected world, the pros and cons of the world we live in today.
• Appreciating the change in customer journey, the change in customer expectations and what can be done to meet their higher expectations.
• Who are the competitors? Fintech, Retail, Banking – a review of the current and future ‘playing field’.
• Analysing the OCBC NISP way, their digital transformation journey, their successes and failures.

Stream 3: Technology Risk Management

It’s Time to Comply: Regulatory Technology (RegTech)

• Creating new regulatory and compliance standards with RegTech.
• Managing security concerns, compliance expectations and operational risks.
• Implementing RegTech in institution.