BankTech Asia 2020 - Sri Lanka Series Conference Agenda

Guess who is back for the 3rd year in Sri Lanka? Its BankTech Asia!
BankTech Asia 2020 – Sri Lanka Series is bringing forward the most picked and essential topics discussed in the banking industry currently. 5 key themes which are Digital Transformation, Digital Banking, Open Banking, e-KYC and Cybersecurity are the focus in the conference. Professional speakers and experts are hand-picked to speak and share their knowledge and insights to the Sri Lankan banking industry. Come and join us to celebrate the 3rd annual banking technology conference specially designed based on the hot and trending topics.

08:00am - 09:00am
Registration for BankTech Asia 2020 – Sri Lanka Series

 

Selva Nagappan, Managing Director, BankTech Asia 2020 – Sri Lanka Series

H A Karunaratne, Deputy Governor, Central Bank of Sri Lanka

Consumers around the globe expect their banks to act and interact more like top technology companies. How many chatbots will we deploy? How much AI will we be using? What will result in all these transformations? Find out as we gather some of the digital transformation specialist to discuss about the latest trend and future development.

Moderator: 

 

Loo Eng Hock, Group Head of Transaction Banking, Hong Leong Bank, Malaysia

 

Panellist:

Ruwan Bakmedeniya, Chief Information Officer, Hatton National Bank, Sri Lanka

 

Aiyappan Ganesan, Head of Information Services, CIMB Bank, Singapore

 

 

Utpal Chakraborty, Head of Artificial Intelligence, YES Bank, India

• Saving the time of the customers and making the system error-free to a great extent.
• Customer readiness to move online with the enhancement in speed and accessibility.
• Talent to support transformation process.

 

Loo Eng Hock, Group Head of Transaction Banking, Hong Leong Bank, Malaysia

10:50am - 11:20am
Refreshment Break & Tour to Exhibition Hall

• Seamless incumbents’ journey.
• Convenience, flexibility and efficient.

 

Utpal Chakraborty, Head of Artificial Intelligence, YES Bank, India

• Leveraging on the popularity of mobile phones to make banking available for everyone.
• Penetrate the unbanked through the power of social media.
• Collaborations with telco companies to reach out to the rural areas.

Harsha Wanigatunga, Chief Information Officer, Seylan Bank, Sri Lanka

12:45pm - 02:15pm
Networking Luncheon & Tour to Exhibition Hall

• Banks are reaching out to innovative FinTech to provide solution to improve processes and customer satisfaction.
• Case studies on successful implementation.

 

Roger Norton, Country Head Transaction Banking, Standard Chartered, Sri Lanka

• What is the future of banking in terms of collaboration with Fintechs.
• Banks working together with Fintechs to give each other an upper hand.
• How the disruption of Fintechs will push banks to ensure their customers stay.

Moderator:

Panellists:

Ruwan Bakmedeniya, Chief Information Officer, Hatton National Bank, Sri Lanka

Harsha Wanigatunga, Chief Information Officer, Seylan Bank, Sri Lanka

 

Roger Norton, Country Head Transaction Banking, Standard Chartered, Sri Lanka

 

  

Deepal Akuretiyagama, Chief Operating Officer, National Development Bank, Sri Lanka

03:45pm - 04:15pm
Refreshment Break & Tour to Exhibition Hall

• Collect customer experience data in real-time across all channels and touchpoints.
• Monitor end-to-end customer journeys to create 360º view of every customer.
• Track and address individual customer feedback with closed-loop functionality.

 

Deepal Akuretiyagama, Chief Operating Officer, National Development Bank, Sri Lanka

05:00pm
End of Day 1, BankTech Asia 2020 - Sri Lanka Series
08:00am - 09:00am
Registration for BankTech Asia 2020 – Sri Lanka Series

• Observe patterns in past data to predict future trends in trading.
• Implementation of chatbots to reach out to more client inquiries while analyzing data simultaneously.
• Enables financial institutions to easily get answers in real-time to key business questions.

Kanchana Hewavitharana, Chief Operating Officer, HSBC Bank, Sri Lanka

• Increasing demand for digitalized banking services has created an opportunity for Sri Lanka to build a better KYC system.
• How information will build banks to better service their customers.
• A shared KYC system will be a factor in increasing financial inclusion.

Moderator:

Dilani Sooriyaarachchi, Head of Compliance, Seylan Bank PLC, Sri Lanka

Panellist:

 

Teran Pasindu Dharmasiri, Head of Cash Management, Hatton National Bank, Sri Lanka

Sajith Sameera, Chief Information Officer, Nations Trust Bank, Sri Lanka

Dr. Amal Illesinghe, Chief Information Officer, National Savings Bank, Sri Lanka

10:30am - 11:00am
Refreshment Break & Tour to Exhibition Hall

• Fraud detection with analysing on past spending behaviours on different transaction instruments to point out odd behaviour.
• Harnessing the power of machine learning and big data to prevent.
• Criminal activities and monitor potential threats.

 

Alex Dilan Perera, Head of Risk Management, Cargills Bank, Sri Lanka

• Deep dive into the opportunity and challenges in borderless payment.
• Discuss on the complication of cross border compliance.

Sajith Sameera, Chief Information Ofcer, Nations Trust Bank, Sri Lanka

 

12:30pm - 02:15pm
Networking Luncheon & Tour to Exhibition Hall

• Banks are ensuring their survival by innovation to avoid being left behind through partnerships with Fintechs.
• Should banks focus on building bonds with Fintech companies or competing with Fintechs?
• What kind of strategies do banks need to work alongside Fintechs?

 

Aiyappan Ganesan, Head of Information Services, CIMB Bank, Singapore

• Use of biometrics in the industry.
• Financial fraud: An ever-present threat for banks.
• Growing instances of its security breaches gives rise to the need for strong security solutions.
• Adoption of new digital devices has driven enormous change in retail financial services.

 

Ahmad Shukri Abd Rahman, Chief Risk Officer, Bank Rakyat, Malaysia

03:45pm - 04:15pm
Refreshment Break & Tour to Exhibition Hall

• Discuss how regulations can help to safeguard the interest of financial institution.
• Payments regulatory framework, impact and evolution in the digital era.

Moderator:

Dr. Amal Illesinghe, Chief Information Ofcer, National Savings Bank, Sri Lanka

Panellist:

 

Ahmad Shukri Abd Rahman, Chief Risk Officer, Bank Rakyat, Malaysia

 

Shanti Gnanapragasam, Vice President – Group Risk Management, National Development Bank PLC, Sri Lanka

5:00pm
End of Day 2, BankTech Asia 2020 - Sri Lanka Series