BankTech Asia 2019 - Jakarta Series Conference Agenda

Technology innovations in banking are already transforming the financial sector and the traditional banking landscape is set to rapidly change in the next five years. Safety features, such as advanced cryptography and biometrics, will help protect against bank scams and remote applications will make it easier than ever to do your banking without visiting a branch but if you do, the experience is likely to be much more customer-friendly. The 4th BankTech Asia, Jakarta series will back on the 26th & 27th November 2019. Don’t miss out on the latest disruptive technologies implementation on to supercharge your banks operations and stay relevant in this fast paced connected world.

08.00 am - 09.00 am
09.00 am - 09.05 am
Welcome Address
09:05 am - 09.10 am
Opening Remarks By Mr Selva Nagappan, Organising Chairperson, BankTech Asia 2019 - Jakarta Series

• The role of digital and changing channel dynamics
• Sustaining transformation, relevant and long-lasting payment solution.
• What are we expecting to happen to the unbanked segment of the population in rural areas, where bank branches and ATMs are absent?
• Technology opportunities in the financial industry.

Sugumar Munisamy, Senior Vice President, Head Digital Delivery, AmBank, Malaysia

•Engaging customer only in financial services will be the thing of the past
•Embedding ourselves within customers ecosystem
•Ultimately providing what customer expects in the new digital norm


Altona Widjaja, Head of New Digital Ventures, OCBC NISP, Indonesia

10:30 am - 11.00 am
Morning Break & Tour to Exhibition Hall

• Game changer on banking customer acquisition through digitalization.
• Opportunities on digital partnership to improve customer experience to get lending product.



Altona Widjaja, Head of New Digital Ventures, OCBC NISP, Indonesia


Sugumar Munisamy, Senior Vice President, Head Digital Delivery, AmBank, Malaysia

Several state-owned banks and government entities are working on blockchain-based applications, and the country’s financial regulator, OJK, has even encouraged it’s use.
•Can Indonesia fully embrace blockchain technology?
•How are traditional financial players responding to the challenge from fintechs?
•Where do blockchain technology service providers see growth and potential in Indonesia?


Victor Alexiev , Senior Vice President, Citi Bank, Singapore

  • Key insights on global cybersecurity trends and cyber threats in today’s rapidly-changing technology-dependent environment.
  • Case study on cyber-attacks and talk on emerging technologies such as block chain, artificial intelligence (AI), cloud computing and big data to further enhance cybersecurity preparedness.
12:45 pm - 12:45 pm
Networking Luncheon & Tour to Exhibition Hall

• The mechanisms behind fraud checks, customer interactions.
• How can artificial intelligence contribute to the risk of scams?
• Fraud management strategies implementation

• Use of biometrics in the industry.
• Financial fraud: An ever-present threat for banks.
• Growing instances of its security breaches gives rise to the need for strong security solutions.
• Adoption of new digital devices has driven enormous change in retail financial services.

03:30 pm - 04.00 pm
Evening Break & Tour to Exhibition Hall

• Pointing on instantaneous alerts of how much you spend and where give users greater visibility on their spending habits, and sophisticated ai software offers helpful real-time advice.
• Focuses on helping the customers do more with their money by offering bespoke advice and personalised product recommendations on a customer-by-customer basis.
• Emphasize on keeping the design of digital services simple & improve both chat and voice digital assistants

04:30 pm
End of Day One, BankTech Asia - Jakarta Series
08:00 AM
09:00 am
Chairperson Remarks

• How does open API influence financial institutions?
• Choosing the compatible model.
• Targeting on suitable banking area which could support the agenda.

• Barriers to successful fintech collaboration.
• Functional, practical blockchain opportunities to enable better banking.
• Roadblocks to improved interoperability, and how to overcome them.

10:30 am - 11.00 am
Morning Break & Tour to Exhibition Hall

• Recognising the digital challenges and impact of digital money to the society.
• Influence retail banking and payment innovates technology, improve consumer behavior and regulation.

• Technologies: workflow system, credit scoring, business intelligence, etc.
• Operating model: from origination to collection.
• Segment: wholesale and retail.

Andreas Novio Tjendro, Head of Transformation Office, United Overseas Bank (UOB), Indonesia

• Initiatives on strategic partnerships.
• What’s needed on the talent front to compete with start-ups and with fintech companies?
• Tech-therapy among leaders across the organization for a customer-focused initiative.



Victor Alexiev , Senior Vice President, Citi Bank, Singapore

12:45 pm - 02.00 pm
Networking Luncheon & Tour to Exhibition Hall

• Growing trend among youth who intend to work from coffee shops by making it possible to open a bank account.
• Reorientation of old business processes on digital-natives to reduce costs
• Corporate development supports innovation, lean and agile.
• Can banking organizations remain relevant in the future, or will they be replaced by fintech alternatives?

• Seamless incumbents’ journey.
• Convenience, flexibility and efficient.

03:30 pm - 04.00 pm
Tea Break & Tour to Exhibition Hall

Growth of digital outsourcing via the cloud will allow companies to uncover new sources of efficiency, but this creates cyber vulnerabilities and emerging risks. In this session we will explore on how banks could rely on cloud to create seamless platform while tackling the hazards.

04:45 pm
End of Day Two, BankTech Asia 2019 - Jakarta Series

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